Heirloom
We just had to try this one. Especially after seeing Stephen Downes gave it a 44/50. I've been following his reviews for the past year, ever since I got my blog going so I was presently surprised to see he'd given a review this high.
Stephen's review came out on the Tuesday we were booked in for dinner the next day. He claimed the food was exceptional, the service faultless, the wine list expensive, and it had a 4/5 x-factor. I have some disagreeing to do. I'm guessing the staff knew he was coming in and gave him extra attention because it took at least 10 minutes for us to be given a wine list, then even longer for the actual food menu.
I don't want to be overly negative about Heirloom because I did enjoy most of it, so let me rip the band aid off. Service was slow and lacking confidence. Once wine was ordered they hold it hostage at the bar so you have to flag them down if you want a top up. Two of us were sharing one bottle. I guess the staff don't like coming back to fill your glass up so the waiter topped our glasses up so high he only had to come over once. One: where's you responsible service of alcohol? Two: WINE goes warm quickly!!
The decor was cold, the restaurant was colder. Nothing more I hate when you can't take your coat off in the restaurant because you feel like your dining outside. There are two dining areas, a sushi bar which is much more inviting and the big restaurant, we were in the food court oh I mean the restaurant. Tables very far apart and we were put up the back where no one else was sitting, and the restaurant was nowhere near full.
Lastly the toilets were really dirty and there was no toilet paper...hmmmmm
The cuisine is french/japanese. All there entrees are served per piece, which is great if you want to order a bit of everything for a taste which we did. When the waitress did finally come and take our order. They have a good selection food, infusing both types of food together throughout.
It's the age old saying I guess "don't go into things with high expectations, you end up coming out disappointed". Stephen you gave me and my dinner guests high hopes. We had a lovely night, the food was yummy and the staff did let me take pictures of my food. But sadly I won't be returning, it didn't knock my socks off. Ticked that one off the list.
Entree: Small sushi plate: I can't remember what types of fish were served, tuna of course. This was nice, but you can get sashimi anywhere. |